Tenant Inspection
Contents
Tenant inspection is a process where trained residents inspect the services their landlord or service provider delivers against the standards that are set for those services. CBH recruited for new Inspectors in the summer of 2021, and we now have a team in place to inspect and scrutinise the services they choose on behalf of all Tenants and Leaseholders. All the Inspectors have undertaken formal training from TPAS to support and help them in their role
Being a Tenant Inspector
Key Tasks:
- Looking at what your landlord should be accountable for
- Talking to staff before your inspection
- Conducting interviews in person or on the phone
- Undertaking site visits – observations and research
- Understanding what has been said and finding the common issues
- Reporting the findings back to CBH
- Working with CBH on improving the services provided
| Tenant Inspectors | |
|---|---|
| Meet Your Tenant Inspectors | |
David
CBH Tenant Inspector
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Tony CBH Tenant
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Steve CBH Leaseholder
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Steve CBH Tenant
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Sue CBH Tenant
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Laura CBH Tenant
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Liz CBH Tenant
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Inspections Carried Out
Responsive Repairs Report September 2022 can be found HERE
Social Media Report April 2023 can be found HERE
Website Scrutiny Report December 2021 can be found HERE
Get Involved
Interested in becoming a Tenant Inspector, Please contact the Resident Engagement team at Resident.Engagement@cbhomes.org.uk
Have your say and get involved
Get Involved – Residents Engagement Groups
At Colchester Borough Homes, we want to move on from just involving tenants in what we do, to ensuring that you have real influence in what we do and what happens in your community.
