Pay Your Rent
For all forms of payment you will need your rent or service charge account number as the payment reference – this is an eight-digit number starting with 800 which is shown on your rent notice letters.
We have a number of ways you can pay:
For bank transfers and making cash payments at a bank, the account details you need to pay into are below. Please quote your rent or service charge account number as the payment reference:
Sort code: 30-92-16
Account number: 00216003
You can pay over the phone 24/7 using our automated payments line – 01206 282725. You will need your debit/credit card details and your eight-digit payment reference number (starts with ‘800’).
Creating an Online Account
By creating an online account it will help you to access a range of information. When going on line you will be able to:
• View your rent and service charges
• Monitor payments that have been made
• Make a payment
• Set up a Direct Debit
• View your repairs history
• Update us on who is living in your property
When creating an account you will be asked some security questions and to confirm your property reference number. This is an 18 digit number that will be on letters and communications you receive from us. If you don’t know your reference and don’t have a letter with this on then please contact us and we will send you your reference number by email.
To get started please follow this link to the Council’s Do it Online service.