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Find A Home
Renting Privately
Applying for Housing
Sheltered Housing and Extra Care
Understanding your Housing Options
Homelessness
Advice and Assistance
You and Your Home
Your Tenancy
Rent and Service Charges
Rent Increase – Frequently Asked Questions
Ending your Tenancy and Tenancy Changes
Terminating a Tenancy
Terminating a Tenancy on Death
Home Insurance
Tenancy Sustainment
Your Housing Officer
Pets
Housing Revenue Account
Damp and Mould
Decent Home Plus
Social Housing Regulation
Repairs and Improvements
Adaptations
Carbon Monoxide Safety
CBH Fire Door Programme 2025-26
Damp and Mould
Energy
Planned Maintenance
Repairs
Retrofit Works
Tenant Alterations
Safety in the Home
Gas Safety
Carbon Monoxide Safety
Hoarding
Fire Safety
Essential Planned Move Policy
Electrical Safety
Passenger Lift and Stairlift Safety
Your Home, Your Safety
Fire Safety Poster
Managing Pests in your Home
Housing Health and Safety Rating System (HHSRS)
Exchange Your Home
Transfer Incentive Scheme
Buy Your Home
Right To Buy and Solar Panels (3rd Party Leases) Q&As
Homeowners / Leaseholders
Leaseholders
Alterations, Subletting and Private Sector Lettings
Information for Solicitors
Selling Your Home
Extending the Term of your Lease
Service Charges & Ground Rent for Leaseholders
Building Safety Caretaker Team
Assisted Gardening Scheme
Your Neighbourhood
Recycling and Rubbish
Make a Difference
Get Involved – Resident Engagement Groups
Residents Association Handbook
Quality Assurance Advisor Reporting Form
Tenant Inspection
Support in the Community
Antisocial Behaviour
Rough Sleeping
Grounds Maintenance
Wellbeing Activities
Neighbourhood and Community Strategy
Help & Advice
Complaints, Compliments and Comments
Domestic Abuse
Customer Data & Reasonable Adjustments
Reasonable Adjustments
How your information has helped us support you
Customer Data (Census Survey)
Are You Worried About Your Behaviour?
Emergency Contact Information
Money Advice
Benefit Advice
Universal Credit
Save Money on Energy Bills
Warm Home Discount
Safeguarding
Cost of Living Support
Cost of Living – Citizens Advice
ACT – Cost of Living
Colchester Borough Homes – Disrepair FAQs
Whistleblowing
About Us
Who We Are and What We Do
CBH Customer Strategy
CBH Service Standards
Our Priorities and How We’re Doing
How We Make Decisions
Board Members
Board Meetings
Our Performance
Our Policies
Our Policies
Code of Governance
Data Protection and Privacy
Freedom of Information
What We Spend & How We Spend It
Equality, Diversity and Inclusion
Fraud Prevention
Tackling Social Housing Stigma
Other Services
Private Sector Lease Scheme (PSL)
Renting a Garage
Garage Application
Terminating a Garage
The HomeStep Scheme
Careers
News
Contact Us
Housing Online
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