In housing, whistleblowing involves employees or outsiders reporting serious wrongdoing (like fraud, safety risks, or misconduct) in social housing providers (landlords, councils) to a ‘prescribed person’ like the Regulator of Social Housing (RSH) or Housing Ombudsman (HO) for investigation, protecting public interest under laws like the Public Interest Disclosure Act 1998 (PDIA). It aims to improve services, but can be complex, though confidentiality is offered, with formal policies guiding the process.

CBH is committed to the highest possible standards of openness, probity, accountability, and honesty. In line with that commitment, we expect employees, Board Members, and others that we deal with who have serious concerns about any aspect of the Company’s work to come forward and voice those concerns.

CBH’s Whistleblowing Policy ensures that anyone who raises a concern is treated fairly. Without fear of victimisation, subsequent discrimination and protected from detriment.

All concerns are handled:

· Promptly

· Sensitively

· Fairly

· Confidentially (where possible)

Concerns or disclosures over wrongdoing, made by members of the public, will be treated in the same way as those made by employees. However, unlike disclosures made by employees, protection under PIDA law does not extend to disclosures made by members of the public. Report concerns to: fraud.prevention@cbhomes.org.uk or 07980682162.

CBH encourages you to put your name to your allegation whenever possible. If you do not provide your name when making an allegation, then CBH will be unable to inform you of the outcome of the investigation.

Please note that concerns expressed anonymously are much less powerful but will be considered at our discretion.

In exercising this discretion, the factors to be considered would include the:

a. seriousness of the issues raised; b. credibility of the concern; and c. likelihood of confirming the allegation from alternative attributable sources.