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August's Resident Voice

Resident Voice - we need your views

Our Resident Voice meetings are proving to be a real benefit to tenants and leaseholders. By understanding your views, we can look at what steps we need to make to provide you with the best service possible.

At August’s meeting, we heard from fellow tenant Sandi Moon who provided a fantastic presentation on becoming a Tenant Inspector. She spoke about the training involved and why Tenant Inspectors play an important part in providing us with feedback. You can watch her presentation here and anyone interested in becoming a Tenant Inspector can contact resident.engagement@cbhomes.org.uk.

We also spoke about how we manage your personal data in line with the General Data Protection Regulation (GDPR) and looked at the Government’s Housing White Paper, which looks at the government plan to introduce a plan which will reform the housing market and increase the supply of new homes.

Finally, we said thanks and farewell to our Resident Engagement Officer, Mark, who has played a huge part in listening to and understanding your views over the past few years. We wish him all the best in his new role.

Remember if there’s anything the CBH board need to know, please make the Resident Voice aware. The board is passionate about hearing the residents’ voice and you can contact the tenant board members directly on yourvoice@cbhomes.org.uk. Alternatively, you can speak to staff on resident.engagement@cbhomes.org.uk to share your thoughts on CBH or for more information on attending future Resident Voice meetings.