The Chief Executive has overall responsibility for the leadership and management of Colchester Borough Homes, including:

• Working with the Board as an Executive Board Member to set company strategy and policy
• Implementing the decisions of the Board
• Ensuring the company delivers its service performance commitments
• Leading the company’s change management initiatives
• Managing key external business relationships, in particular with Colchester Borough Council

Karen’s key areas of responsibility are:

• Tenancy management and support, rent income and tenancy enforcement
• Sheltered housing and support services
• Housing advice and homelessness
• Strategic lead on housing management, tenant and leaseholder involvement and welfare reform
• Delivery of repairs and maintenance service
• Managing our in-house direct labour organisation
• Community safety and partnerships

Matthew’s key areas of responsibility are:

• Finance, Audit and Risk Management
• ICT and Business Intelligence (including performance and complaints)
• Asset Management and major capital programmes
• Corporate Building Maintenance Programme and trading
• Lead director for the Finance and Audit Committee
• Strategic lead on company’s Business Improvement Service