Advanced Notice – Our phone lines will be closed on 13th December 2023 between 14:00 – 17:00. Our normal Out of Hours service will be in place meaning you can report emergencies. Our online services will remain open during this period.

Our Approach to Recruitment

Community Caretaker team standing in front of CBH van

Thank you for your interest in joining Colchester Borough Homes. We are committed to recruiting diverse employees of the highest calibre, people who not only have the necessary skills, knowledge, and experience to perform a role, but also share our vision, values, and organisational behaviours. 

We use a structured approach to recruitment to ensure that our process is fair, open, objective, consistent and promotes equality. Both application forms and interviews are scored by at least two different people. We provide training to our managers regarding Recruitment & Selection which includes equal opportunities throughout the process.


Our Process 

Online Application – Once you have found a job you want to apply for, you will need to fill in our online application form. If you cannot complete your application in one go, do not worry. You can save it and we will email you a link and password so that you can pick it back up later. Remember, all our job adverts are open until midnight on the closing day. For further information on completing your application form please got to our ‘Recruitment Process’ page. 

After Applying – An automated confirmation email will be sent after submitting your application. It is important that you receive this email as it will confirm that you successfully submitted your application and that you will receive progress news soon. Please note that if you do not receive any further correspondence this means that your application has not been shortlisted for interview on that occasion. 

Review & Shortlisting – The hiring manager and another panel member go through your application form and score it relating directly to the person specification. Please ensure that you include all relevant skills, experience, and qualifications so that that we can score your application effectively. Our recruitment team will then email you to let you know if you have been selected for interview.

Selection Process – We use a variety of assessment methods, depending on the job we are recruiting for. These include interview, assessments, presentations, and in-tray exercises, as well as online tests. To help you understand the process, be confident and prepare for your interview, please read our ‘Recruitment Process.’ 

Offer – After your interview, you will receive a phone call from the hiring manager. They will give you their feedback and, importantly, let you know their decisions and make any verbal offers of employment (conditional to checks). 

Checks – Once you have been verbally offered a job, our recruitment team will be in touch to tell you about the next steps and to let you know that they will be carrying out their pre-employment checks which include references check and medical clearance. The team will confirm the conditional offer being made to you and will ask you to complete some forms and agree for your information to be shared with our occupational health provider. Once the checks are completed and approved, they will email you a formal offer letter and your new manager will be in touch to agree your start date. 


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