Due to Coronavirus some of our services are currently disrupted. Check back regularly for updates on which services are running as normal, are disrupted, or closed.
You can pay rent in the usual ways. We can help if you have difficulty making a payment or need support.
Gas and Electrical Safety Testing
Normal service remains to maintain safety in homes.
We are restricting viewings to two adults and have social distancing measures in place.
Financial inclusion team
Available by phone and online.
Practising social distancing.
Older Persons Services
Regular contact and scheme visits are in place.
Available by request.
Older Persons Services – Contact
The team are making more regular visits to housing schemes.
Reporting Anti-social behaviour
Report or update incidents by emailing firstname.lastname@example.org or telephone 01206 282514.
Please contact us by using our website or telephone our customer service centre 01206 282514.
Greenstead Local Housing Office
Open by appointment only.
Maintenance and Repairs
We will be attending existing works already appointed and repairs which are considered an emergency or essential.
Rent account balance
Currently we are not able to provide an up to date rent account balance. We expect this will be resolved by 20 November.
Colchester Library Customer hub
Currently closed until further notice.