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Our Management Team

CBH Management Team

Colchester Borough Homes has a management team with a number of key responsibilities to ensure the company strives for excellence.

Members of the team are:


Gareth Mitchell – Chief Executive

Gareth has overall responsibility for the leadership and management of Colchester Borough Homes, including:

  • Working with the Board as an Executive Board Member to set company strategy and policy
  • Implementing the decisions of the Board
  • Ensuring the company delivers its service performance commitments
  • Leading the company’s change management initiatives
  • Managing key external business relationships, in particular with Colchester Borough Council


Karen Loweman – Director of Operations

Karen’s key areas of responsibility are:

  • Tenancy management and support, rent income and tenancy enforcement
  • Sheltered housing and support services
  • Housing advice and homelessness
  • Strategic lead on housing management, tenant and leaseholder involvement and welfare reform
  • Delivery of repairs and maintenance service
  • Managing our in-house direct labour organisation
  • Community safety and partnerships


Matthew Armstrong – Director of Business Improvement

Matthew’s key areas of responsibility are:

  • Finance, Audit and Risk Management
  • ICT and Business Intelligence (including performance and complaints)
  • Asset Management and major capital programmes
  • Corporate Building Maintenance Programme and trading
  • Lead director for the Finance and Audit Committee
  • Strategic lead on company’s Business Improvement Service
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