Medium Term Delivery Plan
The Colchester Borough Homes Medium Term Delivery Plan plays a central role in our planning and review cycle and sets out how we deliver services on behalf of Colchester Borough Council, along with the resources available to us and how we will measure performance.
For 2022-27 our key priorities and targets are:
| Priority | Key performance indicator |
| Customers | Satisfaction with latest repair % |
| Repairs & maintenance | Housing repairs completed on time % |
| Housing options & homelessness | Households in temporary accommodation |
| Asset management | Capital program elements completed on time % |
| Housing management | Rent collection % |
| Letting homes | Days to re-let general needs properties |
| Sustainable homes | % properties with EPC rating of C or above |
| Compliance | Compliance monitoring including gas safety, legionella, asbestos, lift safety, electrical safety, fire risk, safeguarding and data protection |
For information on other plans see our plans and strategies page.