Advanced Notice – Our phone lines will be closed on 13th December 2023 between 14:00 – 17:00. Our normal Out of Hours service will be in place meaning you can report emergencies. Our online services will remain open during this period.

Code of Governance

We are mindful of our duty to promote good governance for our tenants & leaseholders and the wider community of Colchester. We have a range of practice, policies, and governance documents in place to achieve this, alongside our Memorandum & Articles of Association and our Management Agreement with Colchester City Council. Therefore, Colchester Borough Homes has chosen to adopt the National Housing Federation Code of Governance 2020 which is built around the key values that good governance is based upon – accountability, integrity, openness and equality, diversity, and inclusion.

For a full list see our policies and strategies pages.

For further information on our governance arrangements, please contact our Governance Officer on 01206 282752.

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