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How We Make Decisions

Effective management of the company ensures that high quality services are delivered to our customers. This is done by our Board of Directorsmanagement team and our customers.

For details on the main documents relating to our decision making see our Code of Corporate Governance. We have policies in place to make sure the decisions we make are fair and consistent – see our policies page for details.

Our decision making and planning is informed by a set of values we call the CBH Way. Visit our company values page to find out more.

Our Board

We have a Board that is responsible for setting the Company’s strategic direction. The Board is a mixture of tenants and leaseholders, councillors and independent members.

There are currently 10 Board Members :

  • 3 councillors,
  • 3 tenants/leaseholders
  • 3 independent members.
  • 1 Executive member

There are 2 committees and 2 panels:

  • Finance and Audit Committee
  • Appointments and Remuneration Committee
  • Resident Panel
  • Business Development Panel

Visit Board members to see who is on the CBH Board and committees.

For Board meeting dates, agendas and minutes click here.

If you are interested in joining the CBH board, you can find out more here.

Board Meetings

All Board meetings are open to the public. Members of the public are welcome to speak for up to three minutes on matters relating to CBH, and may ask questions of our Board. If you would like to speak, please contact Jo Paget on Owing to the sensitive or commercial nature of some of the items being discussed, part of the proceedings may be closed to the public.

The dates for Board meetings in 2019 are as follows:

  • 21 February
  • 24 April
  • 3 July
  • 9 September
  • 24 October (to be held after our AGM)
  • 9 December

All meetings start at 5.30 pm and are held at Rowan House. If you would like any more information or wish to attend a board meeting, please contact Jo Paget on