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If you feel you have been treated unfairly

Equalities - if you have been treated unfairly.lnkEqualities - if you have been treated unfairly


If you feel we have treated you unfairly

We take complaints very seriously. If you feel you have been treated unfairly by us because of your:

  • gender
  • age
  • race
  • religion
  • colour
  • beliefs
  • ethnic or national origin
  • sexual orientation
  • marital status or disability
  • any other reason you can find details of how to complain here.  

Hate crime

Hate crimes are unwelcome or hostile acts, including harassment or violence, which are related to the victim's:

  • gender
  • age
  • race
  • religion
  • colour
  • beliefs
  • ethnic or national origin
  • sexual orientation
  • marital status
  • disability.

We consider hate crime to be any incident that is perceived as hate crime by the victim or any other person.

We take all hate crime very seriously and we will record and look into every report we receive. We work closely with the Police and other agencies to ensure your safety and that you receive the required support. If you want us to and it is appropriate we will take action against any tenant or leaseholder who is committing hate crime. For more details see our antisocial behaviour page.

In an emergency please always call the Police on 999 or 112.