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Ways to pay

For all forms of payment you will need your rent or service charge account number as the payment reference - this is an eight-digit number starting with 800 which is shown on your rent notice letters. 

We have a number of ways you can pay:

Do it online This link opens in a new browser windowDo it Online - You can pay online 24/7 using your debit/credit card here. You can also view your repairs, check your rent balance, set up direct debits, pay your Council Tax and more using the Do it Online service - for more details and to find out how to register see the Do it Online page. 

Bank transfer

For bank transfers, Direct Debit and standing orders you will need your rent reference. The bank account you need to pay into is:

Bank

Lloyds

Sort code

30-92-16

Account number

00216003

Online

ONLINE-using your debit/credit card here. You can pay online 24/7. You will need your debit/credit card details and the eight-digit payment reference number (starts with '800').

DD

DIRECT DEBIT - The easiest and most convenient way to pay is by direct debit. We offer payment dates of 1, 8, 15, 25 or 29 of the month. You can arrange to pay by completing the form here.

Standing Order STANDING ORDER - Choose your payment date and frequency. You can choose to make a regular payment from your bank weekly, fortnightly or monthly. For more information download the form here.

 

Other ways to pay

Bank

BANK - You can pay over the counter at the bank with the payment slips we provide which let you pay by cash even if you do not have a bank account. For details please apply online.

Post

POST- you can send cheques or postal orders made payable to Colchester Borough Council to FREEPOST COLCHESTER BOROUGH HOMES. Please write your payment reference on the back of your cheque or postal order. Please do not send cash. 

Postoffice 1

Postoffice 2

POST OFFICE or PAYZONE - You can pay free of charge over the counter at any Post Office or at any Payzone point within the Borough. To do this you will need a swipe card, please apply online.

Housing Benefit

HOUSING BENEFIT - For more information about paying by Housing Benefit please follow the advice on the CBC Website, or call 01206 282600.

Telephone

PHONE - You can pay over the phone 24/7 using our automated payments line - 01206 282725. You will need your debit/credit card details and your eight-digit payment reference number (starts with '800').