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Housing options

The Housing Options team provides free, expert housing advice to everyone in the borough, whether you own your home or rent it, either privately or from the Council or a housing association. Our aim is to prevent homelessness, raise awareness of housing rights or responsibilities and to ensure that your accommodation is suitable for you to remain.  If we are unable to prevent your homelessness, we will assist you to secure alternative accommodation. If you are looking for somewhere to live, have a notice to vacate your current accommodation or are homeless now, we can help you explore your choices in a clear way.

To get personalised information on your housing options fill in the online assessment at Gateway to Homechoice. This will provide you with further information on your next steps based on your current situation and how to book an appointment with a Housing Solutions Officer, should you need to.

The Housing Solutions Service will be changing the way we work with customers who are homeless, or threatened with homelessness in 56 days. These changes are in response to the Homeless Reduction Act 2017, which comes into force on 3 April 2018.  For more information click here

Whatever the circumstance, we treat everyone with sensitivity and respect.