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Money advice

How we can help

We want to make sure that you can get the right kind of help to encourage you to manage your money and have access to basic financial services - this is known as financial inclusion. 

Before your tenancy starts

We are working to ensure you get a full benefit check before your tenancy starts. We also look at the true cost of your tenancy, showing you how much money you will need to make available to cover rent, council tax and bills. We also offer budgeting skills training.

Increasing your income

For information about the benefits you may be entitled to, including money to pay your rent see Benefits.

Debt advice

We work with the Citizens Advice BureauNational Debt Helpline and Payplan  and can refer you to them for free impartial advice.

If you owe us rent then get in touch with us as soon as you have a problem and we will try to help you.


Beware of doorstep lenders and loan sharks (illegal lenders) - as you usually pay very high interest rates. To help you avoid this, we have an agreement with the Colchester Credit Union. Credit Unions are non-profit organisations that provide affordable loans and offer bill paying and savings services.

Reducing costs

For information on how to reduce your energy bills visit our Energy Saving Page.

We also promote low cost home contents insurance with Royal Sun Alliance. Please ask us for the leaflet and application form which provides further details including costs.

You can often save money by buying online or setting up direct debits. We may be able to help you apply for a bank account if you need one.

Looking for Work

For information and support in looking for work visit My work search.

Are you looking for work?

Signpost Greenstead are in the second year of an exciting new project for jobseekers.

They can offer volunteering experience and accredited training to help you in to employment.

To be eligible you need to live within specific areas of Greenstead. (They can check your postcode when you get in touch with them.)

If you are interested and to find out more, please call on 01206 861800 or visit Signpost above Greenstead Library (First Floor, The Library,Hawthorn Avenue, Colchester CO4 3QE).