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Income collection

We can arrange for tenants to make payments via a range of methods. We will operate in accordance with your procedures to recover rent owed, including visiting, calling, text messaging or writing to tenants who are in arrears. We can also assist you with court action when required. Our team is trained in housing and welfare benefits, and we have a specialist welfare rights officer. We offer a range of additional services to assist tenants in matters such as money management and the prevention of financial hardship.

For more details please contact us on newbusiness@cbhomes.org.uk.